Documents
The most recent and applicable versions of all accreditation-related documents. Always refer to the latest version before submitting or implementing any procedure.
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Manual Revision History
The revision history records updates made to maintain consistency with current accreditation practices and standards.
GSTC Accreditation Manual for Certification Bodies – Industry: Hotel/Accommodation & Tour Operator (AM-I)
| Document | Version From → To | Approval Date | Transition |
|---|---|---|---|
| GSTC Accreditation Manual for Accommodation/Hotel & Tour Operator v.3.0 Download document | 2.5 → 3.0 | 12 July 2023 |
3-month transition period |
| GSTC Accreditation Manual for Industry v.3.1 Download document | 3.0 → 3.1 | 13 October 2023 |
No transition period due to minor revision |
| GSTC Accreditation Manual for Certification Bodies – Industry: Hotel/Accommodation & Tour Operator v.4.0 Download document | 3.1 → 4.0 | 1 November 2024 |
One year transition period |
| GSTC Accreditation Manual for Certification Bodies Industry Hotel Accommodation Tour Operator version 4.1 February 2025 Download document | 4.0 → 4.1 | 10 February 2025 |
No transition period due to minor revision |
GSTC Accreditation Manual for Certification Bodies – Destination (AM-D)
| Document | Version From → To | Approval Date | Transition |
|---|---|---|---|
| GSTC Accreditation Manual for Certification Bodies – Destination version 2.0 (March 2025) Download document | 1.2 → 2.0 | 26 March 2025 |
One year transition period from April 1, 2025 |
GSTC is committed to revising the Accreditation Manual through active stakeholder engagement. View public consultations for accreditation.
Interpretation, Amendment, and Additional Requirements
| Document (Code) | Subject / Description | Referenced Document | Referenced Sections | Published Date |
|---|---|---|---|---|
| 2019INTD01 Download document | Understanding and applying the international norms for certification | AM-I v.2.4 | 11.3 Certification: Understanding and applying the international norms for certification | 01-Sep-2019 |
| 2019INTD02 Download document | Guidelines for the type of sampling and size of the samples to be employed in each instance | AM-I v.2.4 | 15. Sampling within the Audit | 01-Sep-2019 |
| 2021AMD01 Download document | Auditor Qualifications, Knowledge and Skills | AM-I v.2.4 | 10. Auditor Qualifications, Knowledge and Skills | 01-Apr-2021 |
| 2023INTD01 Download document | Interpretation regarding the evaluation tasks specified in the GSTC Accreditation Manual | AM-I v.2.5 | 8.5. Requirements for the application of ISO 17065 ISO 17065:2012 7.4 Evaluation | 01-Feb-2023 |
| 2023INTD02 Download document | Interpretation of the “Similar tourism services” for determining members of Group Certification | AM-I v.3.1 | 15. Group Certification | 01-Dec-2023 |
| 2024INTD01 Download document | Interpretation of “unit” in the context of certification for a Tour Operator. | AM-I v.3.1 | 16. Requirements for Tour Operator | 01-Mar-2024 |
| 2024ACL01 Download document | Suspension of scope of certification: OUTBOUND TOUR OPERATOR | n/a | n/a | 01-Apr-2024 |
| 2024ACL03 Download document | Hotels undergoing surveillance audits in 2025, as part of an existing certification cycle, shall be informed by the CBs on the new performance requirements. However, non-conformities related to them will be issued during 2025 surveillance audits | Finalized GSTC Requirements for Hotels Performance Against Certain Criteria April 2024 Download document | n/a | 01-Apr-2024 |
| Finalized GSTC Requirements for Hotels Performance Against Certain Criteria April 2024 Download document | Finalized GSTC requirements for hotels’ performance against eight GSTC criteria | n/a | n/a | 01-Apr-2024 |
| 2024ACL05 Download document | Clarification on the accreditation scope and certification of entities located in Northern Cyprus | n/a | n/a | 01-Nov-2024 |
| 2024ACL06 Download document | Clarification on implementing and auditing criterion D2.1. Greenhouse gas emissions | GSTC Industry Standard – Version 3 | D2.1. | 01-Nov-2024 |
| 2025ACL01 Download document | Guidance on hybrid and remote surveillance audit | AM-I v.4.0 | 8.18 Surveillance activities | 01-Jan-2025 |
| 2025ACL05 Download document | Official Communication: Multi-site Certification Requirement | AM-I v.4.0 and its subsequent revisions | 14.11.2 Multi-site certification | 01-Sep-2025 |
| 2025ACL06 Download document | Clarification on Legal Compliance with National Health and Safety Requirements for GSTC Certification | n/a | n/a | 01-Sep-2025 |
| 2025INTD01 Download document | Interpretation of “Local Office” in the Context of Tour Operator Certification | AM-I v.4.1 and its subsequent revision | Annex C 2.14-2.15 | 01-Oct-2025 |
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